Koch Freizeit GmbH Privacy Policy

We have developed a privacy policy to keep you informed of what personally identifiable information (“PII”) we may collect from you, what this information will be used for, with whom such information will be shared, and the security procedures we have implemented to protect your privacy. PII includes information that can be linked to a specific individual, such as name, address, phone number or email address.

PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

To make travel arrangements and provide other services to you, we will collect personal information from you, including but not limited to:

  • your name, your mailing address, your phone number, email address, birthday
  • travel preferences such as seat, special meals, and airline preferences;
  • information necessary to facilitate travel or other services, including travel companion(s) names, emergency contacts, seating preferences and special dietary or medical needs;
  • personal information provided to customer-service representatives to research and resolve issues or questions; and
  • payment information, including but not limited to your credit card number, card type, cardholder name, expiration date, and billing address.

Authorized Koch Freizeit GmbH personnel may update your profile to accurately reflect any new profile information included in communications received from you.

HOW WE USE THE INFORMATION WE COLLECT AND WITH WHOM IT IS SHARED

When you make travel arrangements with Koch Freizeit GmbH and you provide information about yourself, we use this information to complete your order i.e. to complete your reservations, fulfill any customer service requests, and provide trip related information via email or direct mail. We do not share this information with outside parties except to the extent necessary to complete your order and fulfill your travel arrangements. Such other parties may include, but are not limited to, appropriate travel suppliers.

We accept payment via Paypal and direct debit. We do not store customer credit card information.

In addition to processing, confirming and fulfilling the travel or other services you request, Koch Remote Adventure Travel GmbH may use certain data for administrative and analytical purposes such as information systems management, accounting, billing and audits. We may also use PII to provide you other services, such as sending you an email notification regarding the status of your travel plans or informing you about special promotions, surveys, contests, sweepstakes, flight specials, trip information, or other travel opportunities from Koch Freizeit GmbH.

Although no PII is collected, we monitor users’ navigation of our Web site in order to better understand and serve our customers. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their Web sites.

When you are on the Web site and are asked for PII, you are sharing that information with Koch Freizeit GmbH only, except as set forth elsewhere in this privacy policy.

Koch Freizeit GmbH may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to us, or to others. We may also disclose your information when we believe the law requires it.

Security of Your Personal Information

The importance of security for all PII associated with our customers is of utmost concern to us. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we will use reasonable efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. In order to protect the information stored in our systems, we have implemented security measures, including data encryption technology and firewalls.

Third-Party Links

The Web site may contain links to web sites operated and maintained by third parties over whom we have no control. The information practices of those Web sites are not covered by this privacy policy. Any information you provide to third-party Web sites or that we provide in relation to travel reservations you made will be governed under the terms of each such Web site’s privacy policy. Please note that when you click on one of these links, you are entering another Web site, and we have no responsibility or liability whatsoever for the content, actions, or policies of such third-party Web sites. We encourage you to read the privacy policies of all third-party Web sites that link to the Web site, because such privacy policies may be materially different from this privacy policy.

Questions, Comments, or Concerns

If you have questions or comments about this privacy policy, or if you are concerned that we have not followed the principles set forth in this privacy policy, please send an email to us at rich@kochfreizeit.ch. We are receptive to your comments or questions.

Other Information You Should Know

This Privacy Policy was revised and posted on www.kochadv.ch on April 4, 2018. Koch Freizeit GmbH may, in its sole discretion, revise this privacy policy at any time and all such revisions shall be effective when posted, so be sure to check back periodically. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy, as well as to existing information held by us. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account and/or by placing a prominent notice on our site. Use of the Website after such changes are posted, or as otherwise set forth in our email to you on this subject, shall constitute acceptance of such changes.